This privacy policy sets out how IOB Yatra Application uses and protects any information that you give to avail the travel services provided by the IOB Yatra mobile application and website.

IOB is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then it will only be used in accordance with this privacy statement.

IOB may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 01st September 2025.

Information We Collect

We may collect the following information:

• Mobile Number, Name and Email ID
• Geolocation for device tracking, Device Identifier, and UPI ID for digital payments
• Other information relevant to travel

In addition to any protected information or other information that you choose to submit, we collect certain information whenever you visit or interact with the services ("usage information"). This may include the browser you are using, the URL that referred you to our services, areas within our services that you visit, and the time of day.

Tracking information is also collected as you navigate through our services, including geographic areas. The traveller's GPS coordinates will be collected during registration and rides. Mobile applications may automatically collect and store some or all of the following information from your mobile device:

• The manufacturer and model of your mobile device
• Your mobile operating system
• The type of mobile internet browsers you are using
• Your geolocation
• Information to personalize the services and content available
• Data from SMS/text messages (with permission) for OTP verification and financial transactions. Not stored or shared unless required by law or payment providers.

For more information, please visit https://www.iob.in