Death Claim Settlement with Nomination  - (Online Portal)

Claim forms/Documents required for Death Claim Settlement of Deposit Accounts and Safe Deposit Locker/Safe Custody of Articles:

I. Settlement of Claims in Deposit Accounts of Deceased Depositor 

A. Deposit Accounts with Nominee(s)/survivorship clause

➣  Annex I-A (Claim Form)

➣ Death certificate of the deceased depositor(s)

➣ Officially Valid Document of the nominee(s)/survivor

B. Deposit Accounts without Nomination/Legal Representation (If the Claim amount is below Rs. 15 lakhs)

➣ Annex I-B (Claim Form)

➣ Death certificate of the deceased depositor

➣ Officially Valid Document of the claimant(s)

➣ Annex I-C (Bond of Indemnity)

➣ Annex I-D (Letter of Disclaimer)

➣ Legal Heir Certificate OR Annex I-E (Declaration is not required to be sworn before a Notary Public/Judge/Magistrate)

➣ Annexure M (Applicable if a minor is involved in the claim)

C. Deposit Accounts without Nomination/Legal Representation (If the Claim amount is above Rs. 15 lakhs)

➣ Annex I-B (Claim Form)

➣ Death certificate of the deceased depositor

➣ Officially Valid Document of the claimant(s)

➣ Annex I-C (Bond of Surety)

➣ Opinion Report on Surety

➣ Annex I-D (Letter of Disclaimer)

➣ Legal Heir Certificate OR Annex I-E (Affidavit to be sworn before a Notary Public/Judge/Magistrate)

➣ Annexure M (Applicable if a minor is involved in the claim)

D. Settlement of Claims in respect of missing persons (If the Claim amount is below Rs. 15 lakhs)

➣ Annex I-B (Claim Form)

➣ Copy of the First Information Report (FIR) and non-traceable report issued by police authorities (If the claim amount is less than Rs. 1 Lakh) OR

➣ Copy of the court order under the provisions of Sections 110 or 111 of the Bharatiya Sakshya Adhiniyam, 2023 declaring the Civil death of the account holder (If the claim amount is above Rs. 1 lakh) is taken in lieu of the Death certificate.

➣ Officially Valid Document of the claimant(s)

➣ Annex I-C (Bond of Indemnity)

➣ Annex I-D (Letter of Disclaimer)

➣ Legal Heir Certificate OR Annex I-E (Declaration is not required to be sworn before a Notary Public/Judge/Magistrate)

➣ Annexure M (Applicable if a minor is involved in the claim)

E. Settlement of Claims in respect of missing persons (If the Claim amount is above Rs. 15 lakhs)

➣ Annex I-B (Claim Form)

➣ Copy of the First Information Report (FIR) and non-traceable report issued by police authorities (If the claim amount is less than Rs. 1 Lakh) OR

➣ Copy of the court order under the provisions of Sections 110 or 111 of the Bharatiya Sakshya Adhiniyam, 2023 declaring the Civil death of the account holder (If the claim amount is above Rs. 1 lakh) is taken in lieu of the Death certificate.

➣ Officially Valid Document of the claimant(s)

➣ Annex I-C (Bond of Surety)

➣ Opinion Report on Surety

➣ Annex I-D (Letter of Disclaimer)

➣ Legal Heir Certificate OR Annex I-E (Affidavit to be sworn before a Notary Public/Judge/Magistrate)

➣ Annexure M (Applicable if a minor is involved in the claim)

II. Settlement of Claims in Safe Deposit Locker and Articles in Safe Custody by Deceased Customer 

A. Claims with Nominee(s)/Survivor(s)

➣ Annex I-A (Claim Form)

➣ Death certificate of the safe deposit locker hirer(s)

➣ Officially Valid Document of the claimant(s)

➣ Annex I-F (Form of Inventory of Contents of Safe Deposit Locker)

➣ Annex I-G (Form of Inventory of Articles left in Safe Custody)

➣ Annexure M (Applicable if a minor is involved in the claim)

B. Claims without Nominee/survivorship clause

➣ Annex I-B (Claim Form)

• Death certificate of the safe deposit locker hirer(s)

➣ Officially Valid Document of the claimant(s)

➣ Annex I-D (Letter of Disclaimer)

➣ Legal Heir Certificate OR Annex I-E (Affidavit to be sworn before a Notary Public/Judge/Magistrate)

➣ Annex I-H (Bond of Indemnity)

➣ Annex I-F (Form of Inventory of Contents of Safe Deposit Locker)

➣ Annex I-G (Form of Inventory of Articles left in Safe Custody)

➣ Annexure M (Applicable if a minor is involved in the claim)

C. Settlement of Claims in respect of missing persons with Nominee(s)/ Survivor(s)

➣ Annex I-A (Claim Form)

➣ Copy of the First Information Report (FIR) and non-traceable report issued by police authorities (If the claim amount is less than Rs. 1 Lakh)

OR

➣ Copy of the court order under the provisions of Sections 110 or 111 of the Bharatiya Sakshya Adhiniyam, 2023 declaring the Civil death of the account holder (If the claim amount is above Rs. 1 lakh) is taken in lieu of the Death certificate.

➣ Officially Valid Document of the claimant(s)

➣ Annex I-F (Form of Inventory of Contents of Safe Deposit Locker)

➣ Annex I-G (Form of Inventory of Articles left in Safe Custody)

➣ Annexure M (Applicable if a minor is involved in the claim)

D. Settlement of Claims in respect of missing persons without Nominee/survivorship clause

➣ Annex I-B (Claim Form)

➣ Copy of the First Information Report (FIR) and non-traceable report issued by police authorities (If the claim amount is less than Rs. 1 Lakh)

OR

➣ Copy of the court order under the provisions of Sections 110 or 111 of the Bharatiya Sakshya Adhiniyam, 2023 declaring the Civil death of the account holder (If the claim amount is above Rs. 1 lakh) is taken in lieu of the Death certificate.

➣ Officially Valid Document of the claimant(s)

➣ Annex I-D (Letter of Disclaimer)

➣ Legal Heir Certificate OR Annex I-E (Affidavit to be sworn before a Notary Public/Judge/Magistrate)

➣ Annex I-H (Bond of Indemnity)

➣ Annex I-F (Form of Inventory of Contents of Safe Deposit Locker)

➣ Annex I-G (Form of Inventory of Articles left in Safe Custody)

➣ Annexure M (Applicable if a minor is involved in the claim)

III. Settlement of Claims with legal representation and Cases involving contesting claims/dispute (For both Deposit and Safe Deposit Locker Accounts):

➣ Annex I-B (Claim Form)

➣ Death certificate of the safe deposit locker hirer(s)

➣ Officially Valid Document of the claimant(s) towards verifying his/ her identity and address

➣ Legal representation (Probate of Will/Succession Certificate/Letter of Administration/Court order/decree)

➣ Annexure M (Applicable if a minor is involved in the claim)

IV. Claims involving 'Will' without any dispute (For both Deposit and Safe Deposit Locker Accounts) 

➣ Annex I-B (Claim Form)

➣ Death certificate of the safe deposit locker hirer(s)

➣ Officially Valid Document of the claimant(s) towards verifying his/ her identity and address

➣ Copy of Will

➣ Annex I-C (Bond of Indemnity - For Deposit Accounts)

➣ Annex I-D (Letter of Disclaimer)

➣ Annexure N

➣ Annexure M (Applicable if a minor is involved in the claim)

V. Modes for Certification of 'proof of death' document issued outside India

In cases involving death of a customer outside India, 'proof of death' document is issued by an authority outside the country. In such cases, the following original certified copy of the document issued for 'proof of death', certified in the country of its issuance can be produced:

1.  
   • Authorized officials of Overseas branches of Scheduled Commercial Banks registered in India; or
   • Branches of Overseas Banks with whom Indian Banks have correspondent banking relationships: or
   • A Court Magistrate or Judge or Notary Public; or
   • Consularised by Indian Embassy/ Consulate General in the country of issuance; or
   • Apostilled.

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