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iob_bank_banking_ombudsman

Last Updated:23/01/2026
Banking Ombudsman

Principal Nodal Officer

Mr. Purna Chandra Satapathy, (Deputy General Manger & HOD)

Telephone No.: 044-2851-9511 | E-Mail ID: gmcsd[at]iob[dot]in

Address:

Indian Overseas Bank, Central Office

Customer Service Department, 5th Floor, Annexure Building,

763, Anna Salai, Mount Road, Chennai-600002
 

Address and Area of Operation of RBI Banking Ombudsman

To lodge a Banking Ombudsman complaint kindly visit RBI CMS portal (https://cms.rbi.org.in) or write to CRPC, Chandigarh, Reserve Bank of India, 4th floor, Sector 17, Chandigarh, 160017 RBI Contact Centre - 14448.

Following are details of Nodal officers at other Banking ombudsman centers.

Sr. No. Centre Address of the Office of Banking Ombudsman Ombudsman Nodal Officer Related to the BO Email Id of Nodal Officer

1

Ahmedabad

Shri Subodh Kumar Gupta
C/o Reserve Bank of India
Office of RBI Ombudsman
4th Floor, Riverfront House
Behind H. K. Arts College
Between Gandhi and Nehru Bridge
Pujya Pramukh Swami Marg (Riverfront Road-West)
Ahmedabad- 380009
STD Code: 079
Tel. No. 26582357

Regional Manager, Indian Overseas Bank, Regional Office, Ahmedabad
Tel No. 79-26589868

Ahmedabad - RO
0811ro[at]iobnet[dot]co[dot]in
Ahmedabad - RO Inspection
0811insp[at]iobnet[dot]co[dot]in

2

Bengaluru

Smt. Jayasree Gopalan
C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bengaluru-560001
STD Code: 080
Tel. No. 22277660/22180221

Regional Manager, Indian Overseas Bank, Regional Office, Bangalore
Tel No. 80-22950189

Bangalore - RO
0800ro[at]iobnet[dot]co[dot]in
Bangalore - RO Inspection
0800insp[at]iobnet[dot]co[dot]in

3

Bhopal

Shri Sivakumar Bose
C/o Reserve Bank of India
Hoshangabad Road
Post Box No. 32, Bhopal-462 011
STD Code: 0755
Tel. No. 2573772

Regional Manager, Indian Overseas Bank, Regional Office, Bhopal
Tel No. 755-2570202

Bhopal- Customer Service Department
2253csd[at]iob[dot]in

4

Bhubaneswar

Smt. N. Mohana
C/o Reserve Bank of India
Pt. Jawaharlal Nehru Marg
Bhubaneswar-751 001
STD Code: 0674
Tel. No. 2396207

Regional Manager, Indian Overseas Bank, Regional Office, Bhubaneshwar
Tel No. 674-2544171

Bhubaneshwar - RO
0815ro[at]iobnet[dot]co[dot]in
Bhubaneshwar - RO Inspection
0815insp[at]iob[dot]in

5

Chandigarh

Shri Rajeev Dwivedi
C/o Reserve Bank of India
4th Floor, Sector 17
Chandigarh
STD Code: 0172
Tel. No. - 2721109, 2721011, 2727118

Regional Manager, Indian Overseas Bank, Regional Office, Chandigarh
Tel No. 172-2792548/2795335

Chandigarh - RO 0812ro[at]iobnet[dot]co[dot]in
Chandigarh - RO Inspection
0812insp[at]iobnet[dot]co[dot]in

6

Chennai (I)

Dr (Smt) Tuli Roy
C/o Reserve Bank of India
Fort Glacis, Chennai 600 001
STD Code: 044
Tel No. 25395964
Fax. 25395488

Chief Manager, Customer Service Department, Central Office, Chenna
Tel No. 044-28591029

csd[at]iobnet[dot]co[dot]in
csdbo[at]iob[dot]in

7

Chennai (II)

Smt Nandita Singh
C/o Reserve Bank of India
Fort Glacis, Chennai 600 001
STD Code: 044
Tel No.25383976

Chief Manager, Customer Service Department, Central Office, Chenna
Tel No. 044-28591029

csd[at]iobnet[dot]co[dot]in
csdbo[at]iob[dot]in

8

Dehradun

Shri Manish Parashar
C/o Reserve Bank of India
Plot No. 16-17, IT Park,
Sahastradhara Road,
Dehradun - 248013
STD Code: 0135
Tel No.: 2742006

Regional Manager, Indian Overseas Bank, Regional Office, Dehradun
Tel No. 135-2523700

Dehradun - RO CSD
2952csd[at]iob[dot]in

9

Guwahati

Shri Partha Choudhuri
C/o Reserve Bank of India
Station Road, Pan Bazar
Guwahati-781 001
STD Code: 0361
Tel.No. 2542556

Regional Manager, Indian Overseas Bank, Regional Office, Guwahati
Tel No. 361-2465145/2464394

Guwahati - RO
2037ro[at]iobnet[dot]co[dot]in
Guwahati - RO Inspection
2037insp[at]iobnet[dot]co[dot]in

10

Hyderabad

Shri Chinmoy Kumar
C/o Reserve Bank of India
6-1-56, Secretariat Road
Saifabad, Hyderabad-500 004
STD Code: 040
Tel. No. 23210013

Regional Manager, Indian Overseas Bank, Regional Office, Hyderabad
Tel No. 40-23468869/23468870

Hyderabad-Planning
0808plan[at]iob[dot]in

11

Jaipur

Smt Baljit Birah

C/o Reserve Bank of India,
4th Floor Ram Bagh Circle, Tonk Road, Jaipur

PIN: 302004

STD Code: 0141

Tel No. 0141-2577931

Regional Manager, Indian Overseas Bank, Regional Office, Jaipur
Tel No 141- 4032708

Jaipur - RO
2009ro[at]iobnet[dot]co[dot]in
Jaipur - RO Inspection
2009insp[at]iobnet[dot]co[dot]in

12

Jammu

Shri Ramesh Chand

C/o Reserve Bank of India,
Rail Head Complex,
Jammu- 180012
STD Code: 0191
Tel No.: 2477905

Regional Manager, Indian Overseas Bank, Regional Office, Chandigarh
Tel No. 172-2792548/2795335

Chandigarh - RO
0812ro[at]iobnet[dot]co[dot]in
Chandigarh - RO Inspection
0812insp[at]iobnet[dot]co[dot]in

13

Kanpur

Smt. Chandini Moolchandani
C/o Reserve Bank of India
M. G. Road, Post Box No. 82
Kanpur-208 001
STD Code: 0512
Tel. No. 2305174/2303004

Regional Manager, Indian Overseas Bank, Regional Office, Lucknow
Tel No. 522-2287165

Lucknow - RO CSD
0814csd[at]iob[dot]in

14

Kolkata (I)

Shri Rabindra Kishore Panda
C/o Reserve Bank of India
15, Netaji Subhash Road
Kolkata-700 001
STD Code: 033
Tel. No. 22310217

Regional Manager, Indian Overseas Bank, Regional Office, Kolkata-I
Tel No. - 33-22266553

Kolkata-I - RO
0802ro[at]iobnet[dot]co[dot]in
Kolkata-I - RO Inspection
0802inspd[at]iobnet[dot]co[dot]in

15

Kolkata (II)

Ms. Mary Lianlunkim Deng
C/o Reserve Bank of India
15, Netaji Subhash Road
Kolkata-700001
STD Code: 033
Tel. No. 22628771

Regional Manager, Indian Overseas Bank, Regional Office, Kolkata-II
Tel No. 33-22175819/20

Kolkata-II - RO
0818ro[at]iobnet[dot]co[dot]in

16

Mumbai (I)

Shri Ajay Kumar Misra
C/o Reserve Bank of India
4th Floor, RBI Byculla Office Building,
Opp. Mumbai Central Railway Station,
Byculla, Mumbai-400 008
STD Code: 022
Tel No. 23022028

Regional Manager, Indian Overseas Bank, Regional Office, Mumbai
Tel No. 22-22174120

Mumbai- Customer Service Department
0801csd[at]iob[dot]in

17

Mumbai (II)

Shri Sanjay Kumar
C/o Reserve Bank of India,
1st Floor, RBI Byculla Office
Building, Opp. Mumbai Central
Railway Station, Byculla,
Mumbai-400 008
STD Code: 022
Tel No.: 23001285

Regional Manager, Indian Overseas Bank, Regional Office, Pune
Tel No. 20-25674730

Pune - RO

2256ro[at]iobnet[dot]co[dot]in

18

Patna

Shri Vijay Kumar Nayak
C/o Reserve Bank of India
Patna-800 001
STD Code: 0612
Tel. No. 2322569/2323734

Regional Manager, Indian Overseas Bank, Regional Office, Patna
Tel No. 612-2219025/2232663

Patna - RO
2016ro[at]iobnet[dot]co[dot]in
Patna - RO Inspection
2016insp[at]iobnet[dot]co[dot]in

19

New Delhi (I)

Shri Satwant Singh Sahota
C/o Reserve Bank of India,
06, Sansad Marg, New Delhi
STD Code: 011
Tel. No. 23313359

Regional Manager, Indian Overseas Bank, Regional Office, Delhi
Tel No. 11-25730568

Delhi - RO
0805ro[at]iobnet[dot]co[dot]in
Delhi - RO Marketing
delhimkt[at]iobnet[dot]co[dot]in

20

New Delhi (II)

Smt. Suchitra Maurya
C/o Reserve Bank of India,
Sansad Marg, New Delhi
STD Code: 011
Tel. No. 23715393

Regional Manager, Indian Overseas Bank, Regional Office, NCR Delhi
Tel No. 11-23416618

Ncrdel - RO
2254ro[at]iobnet[dot]co[dot]in
NCR Delhi - ARD & LAW
ncrdelhi-ard[at]iob[dot]in

21

Raipur

Shri J.P. Tirkey
C/o Reserve Bank of India
54/949, Shubhashish Parisar, Satya Prem Vihar
Mahadev Ghat Road, Sundar Nagar, Raipur- 492013
STD Code: 0771
Tel. No.: 2244246

Regional Manager, Indian Overseas Bank, Regional Office, Raipu
Tel No. 771-2583914

Raipur - RO
raipurro[at]iobnet[dot]co[dot]in
Raipur - RO Inspection
2955insp[at]iobnet[dot]co[dot]in

22

Ranchi

Shri Ranjeev Shanker
C/o Reserve Bank of India
Fourth Floor, Pragati Sadan,
RRDA Building, Kutchery Chowk,
Ranchi - 834001
Jharkhand
STD Code: 0651
Tel No.: 2210512
Fax No.: 2210515

Regional Manager, Indian Overseas Bank, Regional Office, Ranchi
Tel No. 651-2361086

Ranchi - Planning Department
ranchiplan@iobnet[dot]co[dot]in
Ranchi - RO
2845ro[at]iobnet[dot]co[dot]in

23

Shimla

Shri Shiv Kumar Yadav
C/o Reserve Bank of India
Main Market, Kasumpti
Shimla - 171 009
Himachal Pradesh
STD Code: 0177
Tel. No. 2627320

Branch Manager, Simla Branch

Tel No. 177-2808565/2658158

Shimla Branch

iob0425[at]iob[dot]in

24

Thiruvananthapuram

Shri R. Kamalakannan
C/o Reserve Bank of India Bakery Junction
Thiruvananthapuram-695 033 STD Code: 0471
Tel. No. 2326769

Regional Manager, Indian Overseas Bank, Regional Office, Trivandrum
Tel No. 471-2463383

Trivandrum - Customer Service Department
0809csd[at]iob[dot]in