FAQ on AEPS
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iob_bank_faq_on_aeps
1. What is AEPS, and how does it work?
AEPS (Aadhaar Enabled Payment System) is a payment service that enables Aadhaar-linked transactions at micro-ATMs. It allows customers to perform basic banking transactions like cash withdrawal, balance inquiry, fund transfer, and more using their Aadhaar number and biometric authentication.
2. What services are available through AEPS at Indian Overseas Bank?
Indian Overseas Bank’s AEPS allows customers to perform services such as:
- Cash Withdrawal
- Cash Deposit
- Balance Inquiry
- Mini Statement
- Aadhaar to Aadhaar Fund Transfer
- Bank Account Fund Transfer
3. Who can use AEPS services provided by Indian Overseas Bank?
Any customer having an Aadhaar-linked account with Indian Overseas Bank can use the AEPS services. Both rural and urban customers can benefit from this service.
4. How can I avail AEPS services from Indian Overseas Bank?
To avail AEPS services, visit any Indian Overseas Bank’s Business Correspondent or authorized agent equipped with a micro-ATM. Provide your Aadhaar number and complete biometric authentication to perform transactions.
5. What are the transaction limits for AEPS transactions with Indian Overseas Bank?
Transaction limits vary depending on the type of transaction and guidelines issued by RBI/NPCI. Current limits are provided as per the applicable RBI/NPCI norms.
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